Your engagement, step by step.
Every client relationship follows the same considered sequence. Here is exactly what to expect.
Send your inquiry
Reach us through Facebook Messenger or by email. Share a little about yourself and the program you are interested in, and we will respond personally.
Review and sign your agreement
Once your program is confirmed, you will receive your client agreement. Work begins only after it is signed.
Receive your invoice
Payment is made by Square invoice, which accepts all major cards, or by Zelle. Payment details are sent to you directly with your invoice.
Complete your client intake sheet
After your agreement is signed and payment is received, select the intake sheet that matches your history with the VA.
Choose your intake sheet.
I have never filed with the VA
For veterans beginning their education on the VA process for the first time.
Open Intake Sheet AI have filed before and received a denial
For veterans who have filed previously and want to better understand their decision and options.
Open Intake Sheet BPlease complete an intake sheet only after your agreement is signed and payment is received. Your information is used solely to prepare your coaching sessions.
Two simple, secure options.
Square Invoice
A secure invoice sent to your email. Pay online with any major credit or debit card.
Zelle
Pay directly from your bank. Zelle details are included with your invoice and are only ever sent by us directly.
Frequently asked.
Are you accredited by the VA?
No. Gem Veterans Education Group is not accredited by the U.S. Department of Veterans Affairs and is not affiliated with the VA or any government agency. Our services are educational and informational only.
Will you file my claim for me?
No. We do not prepare, present, or file VA claims, and we do not provide legal representation. We teach you how the process works and help you prepare, so you can move through it informed and confident.
How is this different from a VSO or an accredited representative?
Accredited Veterans Service Organizations, attorneys, and claims agents can represent you on a claim, and help from accredited VSOs is free. We do not represent veterans. We provide private education and coaching, including financial and career guidance, alongside whatever representation you choose.
How much does it cost?
The Full Package starts at $1,997 and the Retro Package starts at $997. Final pricing is confirmed in your client agreement before any work begins.
How do I pay?
By Square invoice, which accepts all major credit and debit cards, or by Zelle. Payment details are sent to you directly with your invoice, and we will never ask you to pay any other way.
How do I get started?
Send us an inquiry through our Facebook page or by email. Once your program is confirmed, you will sign your client agreement, receive your invoice, and then complete your client intake sheet.
Do you work with spouses and families?
Yes. Our financial empowerment coaching is designed for veterans and their spouses, and families are welcome to take part in the education process.
Can you guarantee a rating or outcome?
No. No one can guarantee a VA decision, and every experience is individual. All benefit decisions are made by the VA.
Do you offer refunds?
All sales are final. Please review our refund policy before you begin, and reach out to us directly with any questions about your engagement.
Still have a question? Send us a message
Gem Veterans Education Group is not accredited by the U.S. Department of Veterans Affairs and is not affiliated with the VA or any government agency. We do not provide legal representation, and we do not prepare, present, or file claims. All services are educational and informational only and are not legal or financial advice. Results are not guaranteed; all benefit decisions are made by the VA.
All sales are final. Please review our refund policy.